Quality and service
At Pearl of Africa Vacations, quality and service go hand-in-hand. We go above and beyond to ensure these two hallmarks are met at every step of your journey. To help achieve these core values, we closely monitor client satisfaction and are consistently seeking new ways to exceed our clients’ expectations.
Integrity
At Pearl of Africa Vacations, We are committed to honesty, loyalty, and a high standard of ethical conduct. we strive to earn repeat business from you and want you to recommend us to your friends and family. Your referrals are extremely valuable to us and we know that we have to work diligently to deserve them.
A personal touch
From first contact, through the duration of your stay, and until you are safely home again, we are with you. You will know your personal travel consultant both by name and by face, as we make it a practice to greet our clients personally and go through the entire trip.
Friendly, Hospitable and knowledgeable staff
Since we began in 2014, we’ve created unforgettable travel experiences in the Pearl of Africa, Uganda and the East African region for thousands of clients from all over the world. That’s down to the quality of our people. Our staff members have extensive and firsthand knowledge of the region and are passionate about what they do.
Legitimacy
Pearl of Africa Vacations is an insured and fully licensed travel agency approved by the local authorities. And as members of various travel industry associations, we are held up to a high level of standards and practices. If you want a firsthand account of how we operate, just take a look at our customer reviews!
Local expertise
It is vital to us that you have a memorable and authentic experience with our holidays. In line with the expectations we have for our staff, we select only local suppliers that are friendly, reputable and have in-depth local knowledge.
Save time and effort
Organising your own holiday can be a stressful task. Let us do the work for you! By choosing Pearl of Africa Vacations, you can save time and hassle by booking all of your itinerary services directly with a specialised local agency.
Tailor-made holidays
Designed with you in mind, our packages can be tailored or customised completely from scratch to suit your needs. Our experienced travel experts have the resources at hand to make your dream holiday a reality. Why not contact us with your interests?
You’re in good hands
While on your journey, help is never out of reach. There is always a dedicated staff member on call 24/7 to handle any unforeseen situations, and we do our best to respond to emails, whatsapp, facebook, wechat, etc as soon as possible during our regular office hours. We also provide a temporary mobile phone with selected self-drive tours.